Privacy Policy

Last updated: May 2026

The Anchor Ventura Physical Therapy ("we," "our," or "us"), operated by Greg Kaganovsky, DPT, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at anchorventurapt.com or contact us through any channel.

Notice of Privacy Practices (HIPAA)

As a healthcare provider, The Anchor Ventura Physical Therapy is subject to the Health Insurance Portability and Accountability Act (HIPAA). We are required by law to maintain the privacy of your Protected Health Information (PHI) and to provide you with notice of our legal duties and privacy practices.

Your rights as a patient include:

The right to access and obtain a copy of your health records
The right to request corrections to your health information
The right to request restrictions on how we use or disclose your PHI
The right to receive a list of disclosures we have made of your PHI
The right to request confidential communications
The right to file a complaint if you believe your privacy rights have been violated

We will not use or share your health information in ways that aren't described here without your written permission, except as required by law.

To exercise any of these rights or to file a complaint, contact us at theanchorphysicaltherapy@gmail.com or call (818) 307-9709. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at hhs.gov/ocr.

Information We Collect

We collect information you provide directly to us, including:

Name, email address, and phone number submitted through our contact or booking form
Health-related information you voluntarily share when describing your condition or requesting services
Appointment scheduling information submitted via our online booking system

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and pages visited, through standard web analytics tools.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule appointments
Provide physical therapy services and communicate about your care
Send appointment reminders and follow-up communications
Improve our website and services
Comply with legal and regulatory requirements

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

With your consent — when you have given us permission to do so
For treatment purposes — with other healthcare providers involved in your care, as permitted by HIPAA
As required by law — to comply with legal obligations, court orders, or government regulations
Service providers — with trusted third-party vendors who assist in operating our website or practice (e.g., scheduling software), who are contractually required to keep your information confidential

Website Forms and Data

Our contact and booking forms are processed through Netlify Forms and Calendly. Information submitted through these services is subject to their respective privacy policies in addition to ours. We recommend reviewing the Netlify Privacy Policy and Calendly Privacy Policy.

Please do not submit sensitive health information (such as detailed medical history, diagnoses, or treatment records) through our website contact form. Such information should be discussed directly with Greg during your consultation.

Data Security

We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security of information transmitted through our website.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You can control cookie settings through your browser. We do not use cookies to track your activity across other websites.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: theanchorphysicaltherapy@gmail.com
Phone: (818) 307-9709
Service area: Ventura County, CA